The following Terms and Conditions of Mybus Europe ("Mybus") applies to your use and access of this web site ("Site"), and the information, material, features or services accessible from this Site. By visiting Mybus-Europe.com or using any of the information, materials, features or services, including but not limited to any reservation and ticketing services, you are accepting these Terms and Conditions and the associated Privacy Policy. If you do not agree with these Terms & Conditions, you may not access this Site.
About Mybus-Europe.
Mybus Europe is a trading division of Travel Plaza (Netherlands) BV and has its principal office in Amsterdam , Netherlands. Travelplaza (Netherlands) BV is a licensor of registered trademarks, trade names, service marks, designs and logos which are used in connection with sight-seeing, charter, transfer and package tour services. Local independent companies within each destination, known as Licensee, conduct the services. As such, Mybus Europe does not itself provide sightseeing, charter, transfer or package tour services. Rather, it facilitates and communicates content, features, promotions, and the reservation and/or purchase of tickets for the companies providing the services.
Prices and exchange rates.
All prices listed are per person unless otherwise specified. All prices are shown in Euro and where applicable are converted at prevailing foreign exchange rates as determined by Mybus Europe. For payments by credit or charge cards not in Euro, your bank or financial institution may charge you fluctuating exchange rates different from those shown (for your information only) in the equivalent currency convertor.
Prices do not include any tips/gratuities to guides or drivers ; any passport or visa fees, baggage or personal insurance; any item of personal nature and or any beverages or food not detailed in the tour/product description.
Prices can be subject to change without notice, until a booking has been paid and confirmed.
No charge or service fee is applied for payment by credit card by Mybus Europe. Full payment by credit card/charge card is required to make a reservation.
Mybus Europe accepts the following credit cards / charge cards : VISA, MASTERCARD, AMEX, DINERS, JCB.
Refunds and Cancellations. Amendments and Date changes.In case of amendments and date changes to the same tour product, these can be made “free of any charge” on condition that revised dates, departures are advertised at the same price. In the event that the change or amendment determines a lower price – unfortunately we are unable to make any refunds.
Cancellations.Tickets and tours purchased on www.mybus-europe.com are refundable* when a refund is requested at least two days prior to scheduled tour departure, less a 10% service fee. From two days prior to scheduled tour departure refunds cannot be given. In case of some particular events such as cancellations cause by acts of god or natural disasters Mybus Europe or its suppliers may waive any charges.
Cancellation Received
Cancellation Charge
Administration Fee
Up to 2days prior to departure
0%
10%
1day prior to departure
50%
0%
On the day of departure
100%
Not applicable
*Some exceptions do apply: Please check Special Remarks & Conditions relevant to each tour to check, non-refundable products are noted as such within the Special Remarks & Conditions section of the full product description.
*All cancellation should apply Mybus local offices( local independent companies within each destination) during business hours of each mybus local offices.
NO REPRESENTATIONS AND WARRANTIES
Neither Mybus Europe , Travel Plaza nor its affiliated entities warrant or make any representations of any kind with respect to the materials and information contained on this site. Your use of this Site is at your own risk. Although Mybus Europe attempts to provide accurate information, this Site is intended to be for general reference and information purposes only. Although we strive to keep this site up to date, it may contain inaccurate, incomplete, or out-of-date information. Mybus Europe assumes no responsibility for errors or omissions in the content of this site, and makes no commitment to update such information. Your sole and exclusive remedy against Mybus Europe for issues relating to the use of, or the material on, this site shall be to discontinue accessing this site or using the information, features, material or services obtained. The user and Mybus Europe agree that Mybus Europe shall not be liable for any damages relating to the use of, or reliance upon, this site or such information, features, material or services.
DISCLAIMER and LIMIT of LIABILITY Mybus Europe , acts as an agent for theLocal independent companies featured within each destination, known as the Licensee, they conduct the services. As such, Mybus Europe does not itself provide sightseeing, charter, transfer or package tour services. Rather, it facilitates and communicates content, features, promotions, and the reservation and/or purchase of tickets for the companies providing the services. Consequently ;
MYBUS EUROPES TOTAL LIABILITY UNDER THIS AGREEMENT SHALL BE STRICTLY LIMITED TO THE MINIMUM AMOUNT ALLOWED BY APPLICABLE LAW, AND UNDER NO CIRCUMSTANCES SHALL MYBUS EUROPES TOTAL LIABILITY EXCEED FIVE EUROS (Eur.5.00). THIS LIMITATION IS MYBUS EUROPE’S CUMULATIVE TOTAL LIABILITY FOR ANY AND ALL LIABILITY TO YOU OR ANY OTHER PARTY FOR ANY LOSS OR DAMAGES RESULTING FROM ANY CLAIMS, DEMANDS OR ACTIONS ARISING OUT OF OR RELATING TO THIS AGREEMENT, THIS SITE, OR ANY INFORMATION OR MATERIALS ACCESSIBLE ON OR FROM THIS SITE.
TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW, YOU HEREBY WAIVE, DISCLAIM AND RELEASE MYBUS EUROPE, ITS SUBSIDIARIES AND AFFILIATES, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUCCESSORS, AND ASSIGNS, FROM ALL CLAIMS OF ANY KIND (SPECIFICALLY INCLUDING ANY AND ALL CLAIMS FOR ACTUAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES, LEGAL FEES AND COSTS, OR CLAIMS FOR INTEREST, EVEN IF MYBUS EUROPE IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RELATED TO, OR ARISING FROM, DIRECTLY OR INDIRECTLY, YOUR ACCESS TO (OR INABILITY TO ACCESS) THIS SITE OR THE USE OF ANY INFORMATION, FEATURES, MATERIAL OR SERVICES CONTAINED THEREIN. WITHOUT LIMITING THE FOREGOING, EVERYTHING ON THIS SITE IS PROVIDED TO YOU "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT.
We STRONGLY recommend you purchase a comprehensive Travel Insurance Policy prior to departure. If you cancel your trip or significantly alter travel dates, if you suffer injury or illness during your trip, or if you are a victim of theft or loss of personal possessions or accidentally cause or create damage to third party property, many policies will reimburse or contribute to any fees or related expenses.
INDEMNITY
YOU UNDERSTAND THAT YOU ARE PERSONALLY RESPONSIBLE FOR YOUR BEHAVIOR WHILE ON THIS SITE AND AGREE TO INDEMNIFY AND HOLD MYBUS EUROPE, ITS SUBSIDIARIES AND AFFILIATES, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUCCESSORS, AND ASSIGNS, HARMLESS FROM AND AGAINST ANY LOSS, DAMAGE, LIABILITY, COST OR EXPENSE OF ANY KIND (INCLUDING LEGAL FEES) THAT WE MAY INCUR IN CONNECTION WITH A THIRD PARTY CLAIM OR OTHERWISE, IN RELATION TO YOUR USE OF THIS SITE (INCLUDING POSTING OF ANY CONTENT) OR ACCESS TO THIS SITE, OR YOUR VIOLATION OF EITHER THESE TERMS OF USE OR THE RIGHTS OF ANY THIRD PARTY.
REQUIRED CONDUCT
Mybus Europe requires that you agree to follow the following basic rules of conduct when using this Site:
(1) You will follow these Terms & Conditions and all applicable laws;
(2) You will only provide truthful and accurate information;
(3) You will not harass, threaten or abuse other people when using this Site in any manner;
(4) You will not interfere with others' use of this Site, including by interrupting other users' sessions, or otherwise act in a way that negatively affects other users' use of this Site;
(5) You will not post any content that is obscene or may be hateful or offensive on racial, ethnic, sexual or any other grounds; is harmful, vulgar or distasteful; or is defamatory, libelous, or invades another person's privacy or proprietary rights;
(6) You will not collect or store personally identifiable information about any other individual on this Site, or otherwise stalk, repeatedly contact or harass another user;
(7) You will not impersonate any other person or misrepresent a relationship with any person or entity, including misrepresenting a relationship with Mybus Europe; similarly, you will not adopt a false identity if the purpose of doing so is to deceive or defraud another;
(8) You will not post any content that contains any viruses, cancel bots, Trojan horses, harmful code, or other computer software or program designed to interrupt this Site we provide, users' ability to enjoy this Site, or the proper functioning of any software, hardware or equipment or materials used in connection with this Site;
(9) You will not use any information on this Site for any commercial purposes, except as expressly authorized by Mybus Europe;
(10) You will not search, mine or link any data or information to or through this Site without Mybus Europe’s express consent and authorization; and
(11) You will not send any bulk unsolicited advertising, promotional information, email or other solicitation (including without limitation junk mail, "spam," chain letters or pyramid schemes of any sort) to any person through the use of this Site.
If you violate any of the guidelines set forth above, or any other aspect of these Terms & Conditions, we reserve the right to suspend or terminate your rights to use this Site without giving you any notice.
PASSWORDS AND SECURITY
You may choose or be given a password to use in connection with some of the pages on this Site. You will never give your password to anyone, and it is your sole responsibility to maintain and keep all user names and passwords confidential. Furthermore, you are solely responsible for any and all activities that occur under the account. You shall notify Mybus Europe immediately of any unauthorized use of any account or any other breach of security. Mybus Europe cannot and will not be liable for any loss or damage arising from your failure to comply with these requirements. You shall be solely responsible for all use of your account and password and all consequential, indirect, exemplary, special or incidental damages resulting there from.
PRIVACY POLICY STATEMENTS
Any information that we may collect from you during your use of this Site is subject to our Privacy Policy. For the full text of our Privacy Policy, please click here.
LINKS TO OTHER SITES
Mybus Europe may provide links from or to other sites maintained by third parties. Mybus Europe has not reviewed or endorsed these linked sites, and you hereby acknowledge and agree that Mybus Europe shall not be responsible for the content, products or services offered in such sites. To the extent applicable, you are responsible for compliance with all local laws regarding material obtained from this Site or any linked sites.
INTELLECTUAL PROPERTY
The information on this Site, including without limitation all design, text, images, photographs, press releases, and other information, are protected under European Union and other Global copyright laws and are owned by Mybus Europe and/or used under license from the copyright owner. The information may not, except under valid written license, be copied, reproduced, transmitted, displayed, performed, distributed, rented, sublicensed, altered, stored for subsequent use or otherwise used in whole or in part in any manner without Mybus Europe’s prior written consent, except to the extent that such use is authorized under the European Union and other relevant copyright laws. Mybus Europe’s trademarks, logos, images, and service marks used on this Site are the property of Travel Plaza (Europe) BV and may not be used without the prior written consent of Travel Plaza (Europe) BV and without proper acknowledgment. All other trademarks and/or logos are the property of their respective owners.
GOVERNING LAW
The internal laws of the Netherlands, without reference to any choice of law provisions, shall govern any claims relating to any use of, or information on this site.
SEVERABILITY
If any term of this Agreement is declared unlawful, void or for any reason unenforceable by any court in any jurisdiction, then such term will be deemed severable from the remaining terms in such jurisdiction and will not affect the validity and enforceability of such remaining terms.
Mybus Europe may revise these Terms & Conditions at any time, and all users will be bound by such revisions. Revisions will be posted on this "Terms & Conditions" page and users are responsible to review the page from time to time to ensure compliance.
GOVERNING LANGUAGE
This agreement is in English. If this agreement is translated into any language other English, the English language text shall prevail in the event of a conflict between the English version and the translated version.
*TRAVEL CONDITIONS
This agreement is governed by the laws of the relevant destination country where the Tour commences. Clauses under Japanese travel laws are not applicable. The Tours are operated in accordance with the travel conditions as applied by the Tour organizer for that country.
Travel Plaza Europe Group is a major European tour operator with an extended network, delivering services for both outgoing and incoming travelers throughout Europe.
Our focus on building product and constantly refining the small, but vital details of travel arrangements, positions us among an elite